Web based Live Chat

Presenting Live Chat from Tata Tele Business Services with technology powered by TCS iON. A chat application that enables organizations to stay connected real-time with their customers and users for both lead generation and customer support.

Advantages

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Lead generation

Manage leads better.

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Customer service

Resolve issues faster.

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Customer experience

Improve customer service and loyalty.

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Competitive advantage

Plug and play solution.

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Customer engagement

Engage with customers in cost effective way.

Features

  • Directly engage with customer support
  • Access Live Chat on the go, even from your mobile device
  • Record every customer interaction
  • Facility of emailing when chat is offline