Feedback management system

Presenting Digital Survey from Tata Tele Business Services with technology powered by TCS iON. An easy to use, scalable and comprehensive platform that easily conducts multi-channel and multi-lingual surveys. Take informed business decisions basis the analytics available from tool.

Advantages

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Convenient

Informed decision making basis responses.

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Management

Run surveys with single application via online, SMS and e-mails.

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Flexible

Larger respondent access with multi-lingual, multi-modal surveys.

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Save time

Reduced time and effort for conducting surveys.

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Secure

Secure online surveys with user verification through OTP.

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Analysis

Instant analysis.

Features

  • Configure forms
  • Multi lingual surveys
  • Online (links), e-mail & SMS
  • Qualitative surveys (e.g. customer feedback forms) and quantitative surveys (e.g. calculating customer satisfaction index)
  • Configurable layouts & display